Check the device
We assess Windows 11 compatibility, the condition of your PC, available storage and the software you rely on.
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Still on Windows 10?
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Windows 11 upgrade service
Still on Windows 10?
Let’s plan your next step.
We’ll check your PC, applications and files before recommending a practical upgrade or replacement path.
Standard Windows 10 support ended 14 October 2025
Talk through your options with us.
✓ For homes, businesses and education
✓ Upgrade or replacement advice
✓ A plan for files and important apps
A one-minute check
Not sure which Windows you have?
You can find out without installing anything. Follow these three steps on your PC.
1 Press Windows + R
Hold the Windows key and tap R. A small Run box will open.
⊞+R
2 Type winver
Enter winver in the box, then press Enter or choose OK.
Run
Open:
winver
3 Read the result
The About Windows window will tell you whether the PC runs Windows 10 or 11.
About Windows
Windows 10
Version 22H2If it says Windows 10, you do not need to decide what to do alone. We can help you check the next step.
Why plan the move?
Windows 10 still works. Standard support has ended.
Microsoft ended standard Windows 10 support on 14 October 2025. Your computer does not stop working, but continuing to use an older operating system deserves a plan, especially when you rely on it for work, banking or important documents.
Some eligible PCs can receive temporary Extended Security Updates. That is a bridge while you decide what to do next, rather than a return to normal support. We can explain your options without pushing an unsuitable upgrade.
Read Microsoft’s Windows 10 guidance →A clear route forward
Check. Plan. Move.
You will know what we have found and what we recommend before any upgrade or replacement work begins.
Choose the route
We explain whether upgrading this PC or moving to a new one makes more sense for your needs and budget.
Make the move
Once you approve the plan, we carry out the agreed work and check that the essentials are working.
Compatibility
Can this PC move to Windows 11?
We look beyond an upgrade prompt. Microsoft’s minimum requirements matter, but the PC also needs to be worth keeping and suitable for the way you use it.
Processor
We check that the CPU is on Microsoft’s supported list.
Memory & storage
We review capacity and free space, not just the minimum figures.
TPM 2.0
We confirm that the required security hardware is available.
Secure Boot
We check firmware capability and the relevant settings.
Apps & devices
We review key software, printers and other equipment.
If your PC does not meet Windows 11’s requirements, we will discuss a supported replacement path rather than force an unsupported installation.
Your options
Upgrade or replace?
There is no single answer for every computer. We look at compatibility, condition, expected lifespan and the cost of the work before recommending a route.
Upgrade this PC
For a compatible device in good condition, an upgrade may be the most straightforward option.
- Check Windows 11 eligibility
- Review essential apps and peripherals
- Agree the preparation and backup plan
- Upgrade and check the result
Choose a replacement
For an unsuitable or ageing PC, we can help you select and set up a device that fits the way you work.
- Choose appropriate hardware
- Plan the move of files and accounts
- Set up required software and devices
- Check that you are ready to use it
Your data and software
What happens to my files and apps?
Photos, documents, email, specialist software and printer settings can matter more than the operating system itself. We identify what you need to keep before changes are made.
We confirm the backup position and agree any additional backup or migration work with you. We also flag apps or devices that may need updates, replacement or a different plan.
For ongoing recovery protection, you can also ask us about Cloud Backup as a separate service.
Confirm backups
We establish what is already protected and what should be backed up before work starts.
Check what you use
We review your important apps, accounts, printers and other devices for compatibility.
Move and verify
We carry out the agreed upgrade or replacement work, then check the essentials with you.
Working with ITSY
How the service works
A simple process, with a clear decision before any hands-on work.
Free 15-minute call
Tell us about your current PC and what you need it to do. We will discuss the likely next steps.
Device assessment
We check hardware, health, software and data needs in enough detail to make a sound recommendation.
Clear recommendation
We explain upgrade or replacement options, the work involved and the proposed cost before you decide.
Careful move
We complete the work you authorise and check that the device is ready for everyday use.
What the free call covers: an initial conversation about your device and options. A detailed technical assessment or hands-on work is scoped separately.
For the full service scope, read the Windows 11 Upgrade Service Schedule.
Local, practical support
For the way you use your computer
IT Solutions Yorkshire helps home users, businesses and education teams plan a sensible move.
At home
Keep access to your photos, documents, email and the everyday services that matter to you.
At work
Plan around key software, shared files, staff accounts and the time your business can spare.
In education
Consider device suitability, the applications people need and a manageable transition.
Frequently asked questions
Windows 11 upgrade questions, answered
Straight answers to the things people ask before changing their computer.
Can my current PC run Windows 11?
That depends on its processor, security hardware, memory, storage and firmware. We check the requirements and the overall condition of the PC before recommending an upgrade.
Will I lose my files or apps?
We agree what needs protecting and confirm the backup plan before making changes. Some older programs or devices may not work with Windows 11, so we check the essentials and explain any limitations.
What if my PC is not compatible?
We can help you choose a suitable replacement and plan the move of files, accounts and software. We will not present an unsupported Windows 11 installation as a normal upgrade.
How long does an upgrade take?
It depends on the PC, the condition of its storage, updates, software and the amount of data to move. After assessment, we can give you a more useful timescale and plan around important work.
Can I keep using Windows 10 for now?
Windows 10 still runs, but standard support ended on 14 October 2025. Eligible devices enrolled in Extended Security Updates may receive temporary security updates. We can help you plan a supported next step.
How much will it cost?
Costs depend on your PC and the agreed work, such as upgrade preparation, software, backup or moving to a replacement. We explain the proposed work and cost before you authorise it.
Can I upgrade Windows myself?
Some eligible PCs offer the upgrade through Windows Update. Our service is for people who want help checking suitability, preparing their files and apps, and handling the change carefully.
Will my printer and accessories still work?
Many do, but compatibility depends on the model and available drivers. Tell us which devices are important and we will include them in the plan.
Your next step
Ready to find your way forward?
Book a free 15-minute compatibility conversation with us. We’ll help you work out what to check next.
Book my free check → Prefer to call? 01723 336 165