Choose the Perfect IT Membership for Your Needs
At IT Solutions Yorkshire, we know that every client’s IT requirements are unique. That’s why we offer three flexible membership options—PAYG, Standard, and Premium—to ensure you get the support you need when you need it. Whether you’re looking for occasional assistance or a comprehensive support plan, we’ve got you covered.
PAYG
Ideal for those who need IT support on a casual basis, our PAYG Membership offers reliable assistance without a commitment.- What’s included?
- • Support Hours: Monday to Friday, 9am–5pm.
- • Out-of-Hours Support: Evening and weekend coverage when you need it most.
- • Labour Costs: £65/hr or part thereof, plus VAT.
- • Resolution Time: 72 hours (subject to diagnosis).
- • Member-Exclusive Services
- Perfect for individuals and businesses that only require IT help from time to time, PAYG provides you with professional support at competitive rates.
Standard
Looking for more affordable rates with faster turnaround times? The Standard Membership gives you excellent value and peace of mind.- What’s included?
- • Support Hours: Monday to Friday, 9am–5pm.
- • Out-of-Hours Support: Evening and weekend coverage when you need it most.
- • Labour Costs: £45/hr or part thereof, plus VAT.
- • Resolution Time: 48 hours (subject to diagnosis).
- • Member-Exclusive Services
- With the Standard Membership, you can keep your IT running smoothly without breaking the bank.
Premium
For those who require the ultimate IT support experience, the Premium Membership provides top-tier service with added flexibility for evenings and weekends.- What’s included?
- • Support Hours: Monday to Friday, 9am–5pm.
- • Out-of-Hours Support: Evening and weekend coverage when you need it most.
- • Labour Costs: £45/hr or part thereof during standard hours, £85/hr or part thereof for out-of-hours.
- • Resolution Time: 24 hours (subject to diagnosis).
- • Member-Exclusive Services
- Whether you’re a business that can’t afford downtime or an individual who values around-the-clock IT support, Premium ensures you’re always covered.
Upgrade to Total Device Protection and Support
For the ultimate IT solution, consider our Device Protection and Support Plan. This plan combines all the benefits of Premium Membership with added protection and even better value.
Key Features:
- Reduced Labour Costs: As low as £41/hr, depending on the number of hours you choose annually.
- Advanced Device Protection: Includes Emsisoft Business Security to safeguard your devices.
- ITSY’s RMM Services: Powered by SyncroMSP, for real-time monitoring and management of your systems.
- Convenient Payment Options: Pay monthly with an annual commitment.
Our Device Protection Plan not only enhances your IT coverage but also provides robust security to keep your business or personal devices safe from threats.
Ready to Learn More?
Getting started is simple. Complete the enquiry form for an instant estimate and submit your contact details for us to call you back – no commitment required today, we’ll discuss your needs and tailor the perfect plan for you.
Why Choose IT Solutions Yorkshire?
Flexible membership options to suit your needs and budget.
Fast, reliable support from a trusted team of experts.
Proactive device monitoring and security for complete peace of mind.
Don’t let IT problems slow you down. Explore our memberships today and take the first step toward hassle-free IT management.
